Squeegi is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
Squeegi may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/06/2020.
What we collect
We may collect the following information:
- mobile number
- email address
- how you heard about us
- size of your house
- description of your house and access to it
- whether you have a conservatory
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To provide the window cleaning service you have booked us for through your local window cleaning company (this forms the legal basis on which we need to hold your information).
- Internal record keeping.
- To improve our products and services.
- To email you with news, offers, promotions and other info we think you may find interesting (if you sign up as a customer, we will use our legitimate interest to email you offers that we think may be of interest to you).
- If you request an instant online quote from Squeegi, we will keep your contact details securely for 30 days to enable us to follow up the quote with you, on the legal basis of legitimate interest as you have expressed an interest in our services. After 30 days we will stop contacting you unless you confirm that you would like to continue receiving communications from us.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Unaffiliated third parties
We will not share or transfer your data to unaffiliated third parties without your consent (unless we are required by law to do so). We may use service providers in connection with operating and improving this website, to assist with certain functions, such as payment processing, email transmission, data hosting and some aspects of our technical and customer support. We will take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorise, subject to confidentiality obligations.
Controlling your personal information
You may request details of personal information which we hold about you under the General Data Protection Regulation.
You may request the removal of the information we hold about you at any time by emailing us at firstname.lastname@example.org
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.